POLICIES
PLEASE READ ALL POLICIES BEFORE BOOKING
NONREFUNDABLE DEPOSIT
$50 nonrefundable deposit required to schedule all full set appointments. Deposit must be e-transferred at the time of booking in order to secure appointment. Your appointment is only secure once deposit is received.
NO DEPOSIT = NO APPOINTMENT
Refill appointments do not require a nonrefundable deposit. Foreign fills (lashes previously applied by another artist) require a $50 nonrefundable deposit to secure appointment. All deposits are nonrefundable!
NO DEPOSIT = NO APPOINTMENT
Refill appointments do not require a nonrefundable deposit. Foreign fills (lashes previously applied by another artist) require a $50 nonrefundable deposit to secure appointment. All deposits are nonrefundable!
NO-SHOWS
Life happens. Sometimes we need to reschedule or cancel, but kindly provide a 24-hr notice. $50 no-show fee will be charged to any persons who fails to attend their appointment without notice or acknowledgment. This is an additional fee and will not be put towards the cost of your service. Future bookings will not be considered until fee is paid. Fee must be e-transferred at the time of booking. No-show fee and nonrefundable deposit must be received to secure your appointment.
CANCELLATIONS
Cancellations may be done via text, direct message or email, but kindly provide a 24-hr notice. All deposits are nonrefundable. To reschedule your appointment without penalty, please provide a 24-hr notice. Failure to provide a 24-hr notice may result in the loss of deposit and a $50 no-show fee. Circumstances considered. Fees are to be e-transferred at time of booking.
LATE SHOWS
Due to the nature of this business, appointments are scheduled to ensure enough time for service completion and preparation of upcoming appointments. If you are over 15-minutes late, your appointment may be cancelled and rescheduled. Please be considerate of your time, my time and other client's time.
REFILLS
Refills require at least 40% retention. Less than 40% retention will be considered a full set. Full set prices apply. If you require a full set appointment instead of regular refill please notify before booking.
FOREIGN FILLS
Foreign fills are considered eyelash extensions previously applied by another lash artist. A $50 nonrefundable deposit is required to secure all foreign fill appointments. Foreign fills require at least 50% retention and must be properly applied. Foreign fills will be inspected at appointment prior to refilling. Improperly applied extensions will not be refilled in order to maintain lash health, eye safety and quality assurance. Appointment may be rescheduled for a lash removal and full set. $100 Foreign Fill flat fee is charged for first foreign fill appointment. Future fills will be charged accordingly depending on refill type (classic, hybrid, volume).
LASH HYGIENE
Eyelashes must be clean and makeup-free! This is to eliminate and minimize risk of infection, irritation, and to ensure great retention. Thoroughly cleanse lashes and eye area prior to attending your appointment. Eyelash extensions will not be applied to unclean lashes. Dirty lashes will result in an extra charge. Lash Bath add-on service is available for $20.
PAYMENT
Forms of Payment:
Cash and e-transfer
(Taxes may apply)
E-transfers must be sent to:
desxilashpro@gmail.com
Nonrefundable deposit must be e-transferred prior to appointment.
Remaining balances must be paid at appointment via cash or e-transfer. NO EXCEPTIONS!
Cash and e-transfer
(Taxes may apply)
E-transfers must be sent to:
desxilashpro@gmail.com
Nonrefundable deposit must be e-transferred prior to appointment.
Remaining balances must be paid at appointment via cash or e-transfer. NO EXCEPTIONS!